Terms & Conditions

Effective Date: 04/07/2026

Welcome to aivakids. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with these terms.

1. General

• By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
• aivakids reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

2. Products & Pricing

• We strive to ensure that all product descriptions, images, sizes, and prices are accurate.
• Due to differences in screen settings and photography, actual product colors may vary slightly from the images displayed.
• Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to discontinue or modify any product at any time.

3. Orders

• All orders are subject to acceptance and product availability.
• Once your order is placed, you will receive an order confirmation via email or SMS/WhatsApp.
• aivakids reserves the right to cancel or refuse any order due to pricing errors, suspected fraud, stock unavailability, or other unforeseen circumstances.
• If an order is cancelled after payment, the applicable refund will be processed to your original payment method.

4. Payments

We accept secure online payments through Razorpay, including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Wallets

Cash on Delivery (COD) is available for eligible locations and may require a partial advance payment during checkout.

5. Shipping & Delivery

• Orders are shipped through our trusted logistics partner, Shiprocket.
• Delivery timelines are estimates and may vary depending on your location, courier operations, weather conditions, or other factors beyond our control.
• Customers are responsible for providing accurate shipping information.

Please refer to our Shipping Policy for complete details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy. Products must meet the eligibility criteria mentioned in that policy.

7. User Account

If you create an account with aivakids, you agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your login credentials.
• Be responsible for all activities under your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or unauthorized activities.

8. Intellectual Property

All content on this website, including text, logos, graphics, images, icons, product designs, and other materials, is the property of aivakids and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from aivakids.

9. Limitation of Liability

aivakids shall not be liable for any indirect, incidental, or consequential damages arising from:

• The use of our website.
• Delays in delivery.
• Product availability.
• Technical issues beyond our reasonable control.

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.

11. Promotional Offers

• Promotional offers, coupon codes, and discounts are subject to specific terms and validity periods.
• Only one promotional offer may be applied per order unless otherwise stated.
• aivakids reserves the right to modify or withdraw offers without prior notice.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

aivakids

Email: hello.aivakids@gmail.com

Phone / WhatsApp: +91 77606 65526

Address:
Building No. 22, Flat No. 101, 1st Floor, 1st Cross, Sai Green City Layout, Kithaganur, Bangalore North, PO: Thambuchetty Palya, Bangalore Urban, Karnataka – 560049